WE’RE HERE TO ANSWER THE CALL
Professional Answering Service has served local
&
nationwide companies since 1986. With experience comes knowledge. We would like to share that knowledge with you. Please follow Answering Service Basics blog to stay up-to-date with all things here at Professional Answering Service.
Why Your Towing Company Needs Professional Answering Service
Discover how Professional Answering Service helps towing companies stay available 24/7, capture every call, and deliver better customer service—all without the extra overhead.
If you own or operate a towing company, you know that calls come in at all hours—from stranded drivers, insurance agents, and law enforcement. Every missed call can mean lost revenue and a frustrated customer who finds another towing provider.
That’s why many towing companies trust Professional Answering Service—a reliable, 24/7 solution that helps you stay available, book more jobs, and improve your customer experience.
24/7 Coverage Without 24/7 Staffing
Tow truck calls don’t follow business hours. With Professional Answering Service, you get round-the-clock phone support from trained operators who act as an extension of your team. Whether it's 2 PM or 2 AM, your calls are answered professionally and promptly.
Never Miss a Job Again
In the towing business, fast response is everything. If you miss a call, chances are that customer is already dialing the next company. We ensure that every call is answered live, with all details captured accurately—so you can dispatch your team and secure the job.
Professional, Friendly Call Handling
Drivers in distress need more than just a tow—they need reassurance. Our team is trained to remain calm, friendly, and professional in high-pressure situations. We’ll treat your customers the way you would, giving them confidence in your service from the first “hello.”
Save Money and Resources
Hiring full-time staff to handle phones 24/7 is costly. With Professional Answering Service, you get reliable, on-demand call handling without the expense of overtime, benefits, or office equipment. It’s a smarter way to grow without stretching your team thin.
Handle Peak Call Times with Ease
Bad weather, busy highways, or multi-car accidents can send your call volume through the roof. We’re ready for that. Our answering team can handle multiple calls simultaneously, ensuring no customer is stuck waiting on hold or sent to voicemail.
Stay Focused on the Road
Your drivers need to stay focused on the job—not juggling incoming calls while behind the wheel. Let us handle the phones so you can stay safe, efficient, and ready to respond.
Custom Scripts & Dispatching Options
We tailor our service to your towing company’s needs. Want us to follow a specific intake process? Relay calls to different drivers based on zone? Text you urgent calls only? No problem. With Professional Answering Service, you stay in control while we handle the details.
Don’t Let Another Call—or Customer—Slip Away
At Professional Answering Service, we know that every call counts. Whether you’re a solo operator or managing a fleet of trucks, our 24/7 answering service helps you run smoother, capture more jobs, and create loyal customers.
Ready to put the phone on autopilot and focus on the road?
Let Professional Answering Service take the wheel—so you never miss a call again.
