HIPAA-Compliant Secure Messaging for Healthcare and Business
Amtelco Secure Messages—formerly known as miSecureMessages—provides encrypted, two-way communication for healthcare teams, mobile employees, on-call professionals, and organizations that handle confidential information.
Send secure texts, photos, videos, and audio files from compatible mobile devices, smartwatches, tablets, laptops, and desktop computers.
Protect Sensitive Information Without Relying on Standard Text Messages
Ordinary SMS texting may not provide the safeguards organizations need when communicating sensitive or protected information. Amtelco Secure Messages helps teams exchange information through an encrypted messaging environment designed for secure, dependable communication.
Originally created for healthcare organizations, the platform can also support legal offices, financial organizations, government agencies, answering services, and other businesses that value confidentiality.
Secure Messaging Built Around Your Workflow
SECURITY AND PRIVACY
End-to-end encrypted, two-way messaging
HIPAA- and HITECH-compliant communication
Secure exchange of texts, photos, videos, and audio files
Remote account disabling when a device is lost or stolen
Configurable password and passcode requirements
Organization-number display instead of a personal phone number
DELIVERY AND ACCOUNTABILITY
Message delivery, reading, reply, and completion records
Detailed message histories and audit logs
Normal and high-priority notifications
Persistent alerts for messages requiring attention
Individual and group messaging
Customizable away messages and automatic replies
Communicate From the Devices Your Team Already Uses
Amtelco Secure Messages is available across supported smartphones, tablets, smartwatches, laptops, and desktop computers. Employees can remain connected whether they are in the office, working remotely, traveling between locations, or responding while on call.
The app can function as a standalone secure-messaging solution or integrate with compatible Amtelco communication systems.
Keep On-Call Teams Connected
Integration with on-call scheduling makes it easier to identify and contact the appropriate employee. Authorized users can review schedules, locate current on-call personnel, and route secure messages without relying on outdated contact lists or unsecured texting.
This can help healthcare practices, service companies, and other organizations respond more consistently when time-sensitive messages arrive.
Faster Communication With Fewer Manual Steps
Features such as Quick Phrases, Contact Circles, customizable alerts, and group messaging help users communicate efficiently without repeatedly entering the same information.
Teams can:
Save frequently used responses
Notify one person, multiple recipients, or an entire group
Distinguish routine messages from high-priority alerts
Use automatic replies when a recipient is unavailable
Track whether important messages were delivered and read
Secure Messaging for More Than Healthcare
While the platform was developed with healthcare communication in mind, secure messaging can benefit any organization that handles private or time-sensitive information, including:
Modernize Your Organization’s Messaging
Replace unsecured texting and outdated paging processes with a secure messaging solution designed for privacy, accountability, and faster communication.
Professional Answering Service can help you determine whether Amtelco Secure Messages is appropriate for your organization and communication workflow.
Secure Messaging
