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Who Uses an Answering Service?

In today’s fast-paced world, missing a phone call can mean missing a new client, a sales opportunity, or even an emergency. That’s why so many businesses and professionals rely on answering services to keep their phones covered. From small businesses to large organizations, answering services provide a professional, cost-effective way to ensure every caller is taken care of.

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How a Professional Answering Service Can Help Insurance Agents Boost Productivity and Client Satisfaction

Discover how a professional answering service can streamline your insurance business, improve client relationships, and ensure you never miss an important call.

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Why Every Cleaning Company Needs a Professional Answering Service

Discover how a professional answering service can help cleaning companies never miss a lead, boost their reputation, and win more business—even while they're on the job.

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Why Your Towing Company Needs Professional Answering Service

Discover how Professional Answering Service helps towing companies stay available 24/7, capture every call, and deliver better customer service—all without the extra overhead.

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Why a Professional Answering Service Is Essential for Pest Control Companies

If you run a pest control business, you know how critical it is to answer every customer call. Whether it’s a termite emergency, a rodent sighting, or a bed bug problem, people need fast, reliable help — and if they don’t reach you, they’ll call someone else.

That’s why using a professional answering service for pest control companies is a smart, cost-effective move. It ensures you never miss a call, improves customer service, and helps you grow your business — all while freeing up your team to focus on what they do best.

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How a Professional Answering Service Can Help Your Tree & Lawn Service Business Grow

When customers need tree trimming, storm cleanup, or regular lawn maintenance, their first instinct is to pick up the phone. But if no one answers? They’ll likely call the next company on the list. For a tree and lawn care business, that’s a missed opportunity.

That’s where a professional answering service becomes a game-changer.

In today’s fast-paced, customer-driven world, having reliable phone coverage isn’t just a luxury — it’s essential. Here's how a 24/7 answering service can help you stay ahead of the competition and deliver top-tier customer support.

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Professional Answering For Your Alarm Company

In today’s fast-paced world, where security concerns are constantly growing, alarm companies must provide exceptional service to stay competitive. One key way they can improve efficiency and customer satisfaction is by partnering with a professional answering service. An answering service can help an alarm company streamline operations, offer 24/7 support, and enhance customer trust. Here’s a look at how an answering service can benefit an alarm company.

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Professional Answering Service For Your Reservation Line

In the competitive hospitality industry, ensuring exceptional customer service is important to being successful. An answering service for your reservation line can be a game-changer, offering numerous benefits that enhance efficiency and customer satisfaction.

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Online Chat Support

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Dispatching Service From Professional Answering Service

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Get A Remote Staff For Your Remote Office

Time to rethink the workplace!

Each year commercial real estate gets more expensive & employee wages increase. As a business owner you know the effect these changes can do to your business. Professional Answering Service is here to offer you a break by saving you time & money. Get an entire staff for less than the cost of one full time employee. Answering Service vs Hiring Receptionist

Reduce Office Space

Rent, utilities, & employee benefits can add up real quick. So reducing your office space can put a lot of dollars back in your pocket. With Professional Answering Service you will get an entire staff without the need to provide work space. No work space means no equipment to provide. Equipment like computers, phone lines, & the upkeep of equipment cost money. With an answering service you get all of that without the extra bills. Plus you get a fully monitored, professionally trained, staff available for your office 24 hours a day. You get extended hours & less hassle.

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Live Chat Support For Your Website

When we say we work for you, We mean it! As representatives of your company we are here 24 hours a day, 7 days a week, 365 days a year. We provide a professionally trained staff of operators to work for your company & we now offer even more support for your business.

Online Chat Support

Professional Answering Service can improve your website with online chat support. Your company can use our service to give your clients & customers immediate assistance 24 hours a day. Not only will we extend your office hours by telephone but now we offer around the clock support online to help you meet your business goals. We provide service that includes:

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Answering Service For Home Business

Growing a home business can sometime outgrow your home. So when your business starts to bust the seams consider Professional Answering Service for your communication needs. Professional Answering Service not only provides you virtual receptionist but can add a 24 hour chat service to your online presence as well. With no need to add office space you can continue to grow from your home without the cost of hiring, moving locations, & increasing utilities. Not only will you get savings to increase profits but you also get a professionally trained staff available to meet your communication needs 24 hours a day, 7 days a week, 365 days a year.

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HVAC & Plumbing Answering Service

If you are in need of an experience answering service then you have come to the right place. The HVAC & Plumbing business require a 24 hour service in order to serve customers in times of dire need. Depending on the weather going without heat/air can get detrimental to life. A plumbing problem left unattended could lead to a costly disaster. Here at Professional Answering Service we have years of experience in handling these types of calls. We know how important your business is & how to treat a customer in need.

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Apartments, Property Managers, & Real Estate Answering Service

I read a study the other day that said more millennials are opting to rent over owning property, making apartment complexes more trendy, leading to higher occupancy rates. As properties fill so will the work load for the property manager. Managing a property is a 24 hour job that requires a 24 hours service. Offering your tenants a reliable, professional, & courteous live operator around the clock can save you time & money.

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Answering Service for Funeral Homes

Funeral homes provide a critical service at the hardest time in a client’s life. Being tasked with such a responsibility can be overwhelming for any business. Here, at Professional Answering Service, we take our time to extend compassion, comfort, and professionalism when it is needed most. You can rely on our operators to save you time by handling your communication needs, 24 hours a day. When we work for you we represent your company with the utmost courtesy and respect ensuring each caller’s needs are met.

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Medical Answering Service

The medical field is one of the busiest industries we serve. Certain medical practices are required to provide after hours emergency service for patients. Providing 24 hours service to patients can get costly when it comes to staffing, training, and office space. Professional Answering Service can save you valuable time & money by providing you an already fully trained staff 24 hours a day.

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Legal Answering Service

Before you start hiring receptionist for your law practice please check out Answering Service vs Receptionist. A legal answering service provides live trained operators, 24 hours a day, to extend business hours while lowering overhead cost. Your practice can enjoy the benefits of having a fully trained staff, professional service, and extended hours all for one monthly fee.

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The Base Rate

Professional Answering Service relies on a usage based billing system that tracks your calls per tenth of a minute (6 seconds). The calls are charged per tenth of a minute so you are not charged for more than you are using. The first tenth of a minute per call is free to avoid being charged for hang ups, wrong numbers, fax machines, and solicitors. At the end of every billing cycle each tenth of a second accumulated is totaled then charged $0.90 per accumulated minute. Each invoice is consist of two parts: Usage & Base Rate. Our company charges $45 per month as a monthly base rate. But why?

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Prepare Your Business For Bad Weather

Extreme arctic cold is sweeping through the Northeast & Midwest area of the nation right now. People are being told to stay inside & be prepared. Being unprepared, as a business in a time of unforeseen weather conditions can lead to a potential outcome, that can be devastating, leaving your business at a stand still for an indefinite amount of time. Learn how an answering service can save you money during bad weather seasons.

WE’RE HERE TO ANSWER THE CALL