Dispatching Service From Professional Answering Service

Dispatching is a vital service for major industries. Professional Answering Service takes the work out of hiring employees, training operators, & keeping business going 24/7. Get an entire professionally trained staff for one low monthly payment. Save money on training while we do all the work for you. Keep your business going 24 hours a day with a service that never stops working for you.

Hiring a staff to work dispatch 24 hours a day, 7 days a week, can be very costly. Here, at Professional Answering Service, we provide a staff that is fully trained & ready to work for you. When business fluctuates, so does your need for employees. We provide a steady service no matter the amount of staff your company needs at one low price. Our pricing is only based on the minutes your account uses so never pay for more than you use. Never worry about staff quitting, providing healthcare, or paying employee taxes with a service that does that all for you. Get the staff without all the hassle.

Keeping a staff trained is time consuming. Save your company the time & money used to train your dispatchers by getting a fully trained staff. We continually train our operators with a coaching & counseling approach to ensure each operator stays up-to-date on your company’s needs. Updates to your account can be submitted 24 hours a day. Updates that are submitted are then relayed to the operators & training begins immediately. Get back to business while knowing you have professionals working for you.

Extend your business hours without having to keep the lights on. With Professional Answering Service you get a remote staff, 24 hours a day, 7 days a week. We work holidays, weekends, & every other day of the year so you won’t have to. Get the vacation you deserve, all while business never stops. Provide your customers 24/7 office hours so you never miss a thing.

Dispatch may be a necessity for your business, but over paying to staff your team doesn’t have to be. We offer a free 7 day trial so you can try us before you buy us. Our service comes hassle free with no contract or commitment. Sign up is made seamless & easy via our online form: Sign Up Today . Your company has the option to set up auto pay & paperless billing to eliminate the clutter. Work less with a professional team ready to work for you!

Get A Remote Staff For Your Remote Office

Get A Remote Staff For Your Remote Office

Time to rethink the workplace!

Each year commercial real estate gets more expensive & employee wages increase. As a business owner you know the effect these changes can do to your business. Professional Answering Service is here to offer you a break by saving you time & money. Get an entire staff for less than the cost of one full time employee. Answering Service vs Hiring Receptionist

Reduce Office Space

Rent, utilities, & employee benefits can add up real quick. So reducing your office space can put a lot of dollars back in your pocket. With Professional Answering Service you will get an entire staff without the need to provide work space. No work space means no equipment to provide. Equipment like computers, phone lines, & the upkeep of equipment cost money. With an answering service you get all of that without the extra bills. Plus you get a fully monitored, professionally trained, staff available for your office 24 hours a day. You get extended hours & less hassle.

Live Chat Support For Your Website

Live Chat Support For Your Website

When we say we work for you, We mean it! As representatives of your company we are here 24 hours a day, 7 days a week, 365 days a year. We provide a professionally trained staff of operators to work for your company & we now offer even more support for your business.

Online Chat Support

Professional Answering Service can improve your website with online chat support. Your company can use our service to give your clients & customers immediate assistance 24 hours a day. Not only will we extend your office hours by telephone but now we offer around the clock support online to help you meet your business goals. We provide service that includes:

Answering Service For Home Business

Answering Service For Home Business

Growing a home business can sometime outgrow your home. So when your business starts to bust the seams consider Professional Answering Service for your communication needs. Professional Answering Service not only provides you virtual receptionist but can add a 24 hour chat service to your online presence as well. With no need to add office space you can continue to grow from your home without the cost of hiring, moving locations, & increasing utilities. Not only will you get savings to increase profits but you also get a professionally trained staff available to meet your communication needs 24 hours a day, 7 days a week, 365 days a year.

HVAC & Plumbing Answering Service

HVAC & Plumbing Answering Service

If you are in need of an experience answering service then you have come to the right place. The HVAC & Plumbing business require a 24 hour service in order to serve customers in times of dire need. Depending on the weather going without heat/air can get detrimental to life. A plumbing problem left unattended could lead to a costly disaster. Here at Professional Answering Service we have years of experience in handling these types of calls. We know how important your business is & how to treat a customer in need.

Apartments, Property Managers, & Real Estate Answering Service

Apartments, Property Managers, & Real Estate Answering Service

I read a study the other day that said more millennials are opting to rent over owning property, making apartment complexes more trendy, leading to higher occupancy rates. As properties fill so will the work load for the property manager. Managing a property is a 24 hour job that requires a 24 hours service. Offering your tenants a reliable, professional, & courteous live operator around the clock can save you time & money.

Answering Service for Funeral Homes

Answering Service for Funeral Homes

Funeral homes provide a critical service at the hardest time in a client’s life. Being tasked with such a responsibility can be overwhelming for any business. Here, at Professional Answering Service, we take our time to extend compassion, comfort, and professionalism when it is needed most. You can rely on our operators to save you time by handling your communication needs, 24 hours a day. When we work for you we represent your company with the utmost courtesy and respect ensuring each caller’s needs are met.

Medical Answering Service

Medical Answering Service

The medical field is one of the busiest industries we serve. Certain medical practices are required to provide after hours emergency service for patients. Providing 24 hours service to patients can get costly when it comes to staffing, training, and office space. Professional Answering Service can save you valuable time & money by providing you an already fully trained staff 24 hours a day.

The Base Rate

The Base Rate

Professional Answering Service relies on a usage based billing system that tracks your calls per tenth of a minute (6 seconds). The calls are charged per tenth of a minute so you are not charged for more than you are using. The first tenth of a minute per call is free to avoid being charged for hang ups, wrong numbers, fax machines, and solicitors. At the end of every billing cycle each tenth of a second accumulated is totaled then charged $0.90 per accumulated minute. Each invoice is consist of two parts: Usage & Base Rate. Our company charges $45 per month as a monthly base rate. But why?

Prepare Your Business For Bad Weather

Prepare Your Business For Bad Weather

Extreme arctic cold is sweeping through the Northeast & Midwest area of the nation right now. People are being told to stay inside & be prepared. Being unprepared, as a business in a time of unforeseen weather conditions can lead to a potential outcome, that can be devastating, leaving your business at a stand still for an indefinite amount of time. Learn how an answering service can save you money during bad weather seasons.

The Hello & Good Byes

The Hello & Good Byes

As a company, whether you are established or just starting out, your reputation reflects who you are to any potential client. When a potential client reaches out to your company by telephone the operator or receptionist answering the phone gives your call their first impression of your business. As a business you want each client to get the best feeling from every experience with your company. As an operator it is important to follow proper etiquette when representing you account with each caller. As a professional answering service I would like to go over what we offer as etiquette training for our operators.

Increase Productivity

Increase Productivity

If you are anything like me then your day is a full workload. Most days I am so busy bouncing around from one project to the next that i literally have to write anything & everything down in order to remember I need to get it done. Other than a pen & notebook I use a system of delegation to ease my workload in order to increase productivity.

Professional Answering Service offers a service that can be beneficial to any type of business. Even better is the service we offer comes with a full staff for a fraction of what a full staff would cost your company. Save money in sick time, health plans, & even overtime. Having professional operators available 24 hours a day, 365 days a year, for one low monthly price will leave your company the time get to business.

Need Customer Service?

Need Customer Service?

An answering service is a fully staffed phone service that can meet your phone needs by providing professional customer service to each of your callers. We eliminate the hiring & training portion of staffing a courteous team to provide service that meets your company goals.

At Professional Answering Service we provide our operators continuous training year round to ensure each operator is up-to-date on each specific client. We like to think of the operator, as well as the service we provide, as an extension of your company. Every operator is trained to represent your company in the most professional & efficient manner in accordance to your policies.

Reduce Minute Usage With Text Messaging

Reduce Minute Usage With Text Messaging

The monthly billing cycle for Professional Answering Service consist of 2 parts. Part 1 is a $45 monthly base charge that includes monthly account maintenance, continued operator training, & equipment usage. This fee never changes. The second part is your monthly minute usage which is charged at $0.09 per tenth of a minutes. As always the first 6 seconds of each call is not charged. Part 2 will vary by how many calls you receive each month.

I would like to share some tips on decreasing your minute usage in order to increase productivity, while reducing overhead. We are not only interest in serving your company but also we would like to be as efficient as possible.

Answer Service for the Start Up

Answer Service for the Start Up

Would you like a professionally trained staff to add to your company at one low monthly price? You get that and more when you enlist an answering service for your office needs.

Affordable

Staffing not only requires you to take the time to do the hiring but also cost money to keep your staff maintained. You have office cost, wages, sick time, and turnover on top of starting a brand new business. To save overhead all together an answering service provides operators already trained to get the job done. Offer your consumers an entire support staff for one low monthly cost. See article Answering service vs Hiring Receptionist to compare how you can save.

Why your first 6 seconds are free

With Professional Answering Service you never have to pay more than you use. We believe our service should be affordable, efficient, professional, and economical. Rather than bill you by the call we break it down so you only pay for actual talk time.

Our billing is calculated in 6 second intervals (one tenth of a minute) with the first 6 seconds not billed. After the first 6 seconds each additional 6 second interval is charged $0.09. Each call is rounded to the nearest tenth of a minute. Example: If an operator is on a call for 18 seconds you are only billed for 12 seconds. The first 6 second are free so that you can avoid being charge for the following: