January 7, 2020

call center, Receptionist

GARY COOK

When we say we work for you, We mean it! As representatives of your company we are here 24 hours a day, 7 days a week, 365 days a year. We provide a professionally trained staff of operators to work for your company & we now offer even more support for your business.

Online Chat Support

Professional Answering Service can improve your website with online chat support. Your company can use our service to give your clients & customers immediate assistance 24 hours a day. Not only will we extend your office hours by telephone but now we offer around the clock support online to help you meet your business goals. We provide service that includes:

July 24, 2019

GARY COOK

HVAC & Plumbing Answering Service

If you are in need of an experience answering service then you have come to the right place. The HVAC & Plumbing business require a 24 hour service in order to serve customers in times of dire need. Depending on the weather going without heat/air can get detrimental to life. A plumbing problem left unattended could lead to a costly disaster. Here at Professional Answering Service we have years of experience in handling these types of calls. We know how important your business is & how to treat a customer in need.

April 15, 2019

GARY COOK

Medical Answering Service

The medical field is one of the busiest industries we serve. Certain medical practices are required to provide after hours emergency service for patients. Providing 24 hours service to patients can get costly when it comes to staffing, training, and office space. Professional Answering Service can save you valuable time & money by providing you an already fully trained staff 24 hours a day.

GARY COOK

December 3, 2018

Answering Service vs Hiring Receptionist

GARY COOK

December 3, 2018

What you get with an answering service:

The benefits of working with an answering service start with the cost effectiveness. An answering service can provide your company multiple operators, 24 hours a day, at one monthly price. Customer service for your company can benefit from having a professional staff that requires no training. Operators can meet the needs of all your callers with options like order taking, reservation lines, appointment scheduling, and more. One less hassle to worry about as your company continues to grow we will continue to accommodate. When an answering service is representing your company you get a fully staffed service that never takes a break. Your company not only gets live operators but an option to extend business hours. Your company won’t have to break the bank paying double time on the holidays because there is no additional cost for holiday phone coverage. This means you can provide your clients 24 hours of service for no additional expense.

GARY COOK

November 30, 2018

Call Screening? Put a stop to the "robocall"

GARY COOK

November 30, 2018

We have all answered the phone to a recording asking about health insurance or to update our company information. These type of unsolicited calls can be very tiresome when you are running a business. Over the past year I have noticed more & more companies are relying on an answering service to cover the office reception during business hours. The volume of these calls have made call screening become a necessity for companies now more than ever.